Legal notice

Seller: Tiny Spoon Co., Ltd.
Service Name: TINY SPOON
Responsible Representative: Noriko Mamoru

Head Office (Japan):
10-15 Midorinocho, Utsunomiya-shi, Tochigi, Japan

Shonan Office:
6-3-23-6 Higashikaigan Minami, Chigasaki-shi, Kanagawa, Japan

Fees Other Than Product Price

Shipping fees: ¥660 (tax included) for most regions in Japan.
For Okinawa and remote islands: ¥1,400 (tax excluded).
Orders totaling ¥5,500 (tax included) or more qualify for free shipping within Japan.

International Shipping (Outside Japan)
Shipping fees for destinations outside Japan will be shown at checkout.
Please allow an additional 2 business days for processing international shipments.
We primarily use Japan Post EMS for overseas deliveries.
Delivery typically takes 5–10 business days but may vary depending on the region.
Customs duties and import taxes may apply upon delivery and are the responsibility of the recipient. Thank you for your understanding.

Order Validity Period
Orders are valid for 7 business days after the order confirmation email is sent.

Delivery Timing
Orders are shipped within 2 business days after confirmation (or after payment is received for prepayment orders).
Orders placed after 9:00 AM (JST) will be processed as next-day orders.

Example of Fastest Shipping

Example 1: Order placed at 8:00 AM on December 1 → Ships on December 1 or 2
Example 2: Order placed at 9:10 AM on December 1 → Ships on December 2 or 3
Date and time selection is available (subject to regional and seasonal conditions).
For the fastest delivery, please place your order without selecting a specific delivery time.
If you prefer a delivery to be left unattended, please mention it in the order notes.

If shipping is delayed or an item is out of stock, we will contact you via email.
Please check your email carefully for up to 3 days after placing your order.
We do not ship on Saturdays, Sundays, or national holidays.
Please note that we may have additional closure days during the New Year holidays, Golden Week, or summer holidays.

Payment Methods
We accept credit cards, PayPal, and Amazon Pay.

Payment Deadline
Please make your payment within 7 days of receiving your order confirmation email.

Licenses
Not applicable / No license required.

Products Handled

Import and sales of toys and recreational items within Japan
Planning and manufacturing of baby products

Phone Number: 050-6861-7272 (For inquiries, please contact us by email)
Email Address: hello@tokyotots.com
Website: https://tokyotots.co m